Torched Glass Art Studio

Shopping local sometimes buys you nothing but a $50 disappointment after three whole weeks of waiting.

I gave Torched Glass Art Studio in Holland MI a color printout of the desired result from a computer screenshot together with a full-size 3D print of the object for which they were to make a jar to display. You see both shown here together with the failed $50 result.

I also gave detailed verbal instructions to the guy working Torched Glass Art Studio's front counter. They said no problem, estimating $30 for just the jar, and up to $100 if they attempted a lid to go with the jar. I gave an okay for them to do both. I left them with my cell phone and also my email. Then I waited three weeks. At last a girl called saying that both lid and jar would be done tomorrow: $75 for the jar and $25 for the lid. I said that was great.

Next day I go in and there's only the jar, but no lid. A small disappointment but no big deal. A much bigger deal is that the jar does not match at all the drawing I gave them. It is quite obviously much too big. Inside of it the example 3D print I gave them does not rest at all as shown in the picture. Instead it lays flat. I may as well have gotten a old Mason jar or saved a left-over jar from Clausen pickles. And at a cost of $50. I posted my complaint on Torched Glass Art Studio's page in Facebook, but of course they took it down. So instead, I now poste it here.

Well then, lesson learned. I shall henceforth take my business elsewhere and have this work attempted by a competent artist who works for a buisness which knows how to relay specific instructions and can also interpret a drawing and make proper judgements when provided with an actual 3D example.