See photo of major buckling after only one year. Brundage had left some of their plywood out in the rain. They promised not to use any of the curled plywood, but to get new instead. Of course, we weren't there every minute to watch them. We got our only leak while they were working, during a rain. That leak was directly under this buckle. Did they flatten out curled plywood by nailing it into rotten planks which they were supposed to replace?
UPDATE #1 A telephone call made August 17th to the Elk Roofing manufacturing plant (tel. 12057582752) in Tuscaloosa, AL, informs me that there is, indeed, a significant differrence in quality between Elks 25-year and 30-year shingles: the 30-year being thicker, with more granules. Additionally, the 30-year, being thicker, has a more distinct relief and texture exactly the historical appearance my wife most wanted to see! The Elk Corporations customer service department has promised to mail me their specifications. I will post those specifications here just as soon as they arrive.
UPDATE #2 Read how Elk Corporation adamantly rebuts Dick Madison in an offical statement. Click to see the actual email,
CTRL S saved, and uploaded directly here on August 21st.
UPDATE #3 These are amoung the rumors told about Brundage Roofing and its owner Dick Madison... Note: These are merely unconfirmed allegations only, told to me by other roofing contractors (whos motives, of course, may be suspect) who called me back after I had first called them to inform about this web site. The rumors, as such, go like this... Dick Madison is not the original owner of Brundage Roofing. He is, however, reported to be the prior owner of other now-defunct or re-sold roofing companies, all under different names. Further, I was told that the Better Business Bureau once listed as many as ten unaswered complaints about Brundage Roofing under Madisons tenure. Then, so the story goes, Brundage Roofing quietly ceased to operate until after the BBBs three-year record-keeping period had expired.
UPDATE #4 One year after completion there is one major and several minor areas of buckling under the shingles. It looks to be a 4-foot length of plywood sheeting-end curled up from below. I have to wonder, even if the sheeting had wanted to curl, how could if if it were nailed properly into non-rotten planks beneath? Any rotten boards were to have been replaced. See photo. As a result I am no longer to be satisfied with a one-sixth refund. I want the whole job re-done, decking and all.
UPDATE #5 Filed complaint with the BBB. Here is their acknowledgement.
UPDATE #6 Requested by new owner of Brundage Roofing to kindly remove this website. This same person is the last to have come to my home in representation of Brundage Roofing while still owned by Dick Madison. He had on that visit verbally agreed to make ammends for the above complaint saying that he did not want something like this hanging over his head when he should later take over the company. Later there came to my home a 2-man crew totally unprepared to perform the work for lack of a written work order...just as Madisons crew had come without a written work order. Now that he has taken it over my problem yet remains. He claims to have purchased only the companys assets but none of its liabilities. Claims to have a contract to this effect with past owner Dick Madison. I cannot believe this is legal. In any case I have just renewed this domain for a further two years.